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The Best Friends™ Approach

A Unique Approach to Care

At The Homeplace at Midway, we offer the highest quality of care, delivered in the best and most natural way we’ve found. The Best Friends™ Approach to care is an internationally recognized model that proves relationship-based, person-centered care makes a tremendous difference in creating meaningful, fulfilling days for our Assisted Living, Memory Care and Skilled Nursing Care residents.

We invite our caregivers to become our residents’ Best Friends, learning who they are at the deepest level and designing activities, conversation and all aspects of care to match each individual’s interests and passions. Our care at The Homeplace is embedded with the qualities that matter most in friendship: support, empathy, trust, respect and humor.

We understand that relationships grow by learning a person’s life story, so we listen intently to our residents and take an interest in who they are. We learn the details that make up their lives, such as what occupations, family members, travels, hobbies and milestones filled their years and remain in their memories. Building strong relationships allows us to provide the best one-on-one care to our residents, ensuring they enjoy meaningful, life-affirming days.

The Best Friends Approach is particularly important to our Memory Care residents. With the help of the resident’s family we discover their life story, before and since their memory loss, and use this knowledge to deliver personalized care. Sometimes, being a Best Friend involves being a good detective. With their special dementia care training, our staff knows how to encourage those in our Memory Care community to engage in daily life, but our commitment to being our residents’ Best Friends lets us bridge the gaps that memory loss creates. When they struggle to find their voice, we are there for them.

We know their stories by heart.